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SIHI ZTND Thermal Oil Trouble Shooting FAQ


Motor protection switch switches off

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Cause Remedy
- Pump is not properly leveled or it is distorted. Check the pump installation.
- The admissible operating conditions were not complied with Observe the operating conditions stated in the data sheet.
- Loose or jammed parts in the pump. Open and clean the pump.
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Output too low

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Cause Remedy
- Counter pressure too high
check the plant for contamination. Regulate anew the operating point.
- Pump or pipeline, resp., not completely filled
vent and fill the pump as well as the suction or inflow line resp.
- Suction lift too high or positive suction head too low
check the liquid levels, open the shut-off elements at suction side. Clean the filters and dirt traps installed at suction side.
- Sealing gap too large because of wear
Replace the worn pump parts.
- Wrong sense of rotation
Modify the motor connection.
- Casing or suction line leaky
Replace the casing seal. Check the flange connections.
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Pump does not prime or only intermittently

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Cause Remedy
- Casing, shaft seal, foot valve or suction line leaky Replace the casing seal. Check the shaft seal. Check the flange connections.
- Suction lift too high or positive suction head too low Check the liquid levels, open the shut-off elements at suction side. Clean the filters and dirt traps installed at suction side.
- Loose or jammed parts in the pump. Open and clean the pump.
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Pump leaks

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Cause Remedy
- Casing screws not correctly tightened. Check the tightening torque of the casing screw.
- Radial seal rings leaky. (only for 002) Check the condition of the rings as well as the friction surface of the shaft, if necessary replace the rings.
- Mechanical seal leaky. (only for CDC, GBC) Check the sealing surfaces and elastomers of the mechanical seal. In case of damage, replace the mechanical seal.
- Seals defective Replace the seals.
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Pump runs noisily

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Cause Remedy
- Pump or pipeline not completely filled. Vent and fill the pump as well as the suction line or inflow line, resp.
- Suction lift too high or positive suction head too low. Check the liquid levels, open the shut-off elements at suction side. Clean the filters and dirt traps installed at suction side.
- Pump is not properly leveled or it is distorted. Check the pump installation.
- Foreign matters in the pump Dismount and clean the pump.
- Antifriction bearing or sleeve bearing defective Replace parts.
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Temperature of the pump increases

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Cause Remedy
- Pump or pipeline not completely filled. Vent and fill the pump as well as the suction line or inflow line, resp.
- Suction lift too high or positive suction head too low Check the liquid levels, open the shut-off elements at suction side. Clean the filters and dirt traps installed at suction side.
- Pump is operated against closed gate. Open the shut-off element at discharge side.
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